Terms of Service.

By creating an account or using any CLBY product (the marketplace app, branded apps, or admin dashboard) you agree to these Terms. If you are signing up on behalf of a company or gym, you confirm that you have the authority to bind that entity.

If you disagree with any part of these Terms, please don't use the service.

CLBY provides software for gyms and clubs to manage members, schedules, payments, attendance, staff, and more. We offer two types of access:

• Marketplace plan: your gym is listed on the shared CLBY consumer app, alongside other gyms.
• White-Label plan: you get a branded app published under your own identity in the App Store and Google Play.

We may add, change, or retire features over time. We will communicate material changes in advance where reasonably possible.

You are responsible for keeping your login credentials confidential and for all activity under your account. Notify us immediately if you suspect unauthorized access.

One person per account, please. Staff members should have their own logins. This keeps audit trails clean and access revocable.

Subscription fees are displayed in Egyptian Pounds (EGP) and billed monthly or annually, depending on the plan you choose. Fees are due in advance of the billing period.

Annual plans include a discount equivalent to two months free. Prices may change with at least 30 days' notice before your next renewal.

If a payment fails and is not resolved within 14 days, we may suspend the account until payment is received.

New gyms may be offered a free trial. During the trial you have full access to the service. No credit card is required to start. If you do not convert to a paid plan before the trial ends, your account is paused, but your data is preserved for 90 days in case you change your mind.

You agree not to:

• Use CLBY for any unlawful purpose.
• Upload content that is defamatory, infringing, obscene, or violates someone else's rights.
• Attempt to reverse-engineer, scrape, or overwhelm the service.
• Share your login with people outside your team, or resell access to the platform.
• Send spam or unsolicited marketing through the platform's notification tools.

We reserve the right to suspend accounts that break these rules, with or without notice depending on severity.

You own your data. We don't claim any ownership over the member lists, schedules, payments, or content you store in CLBY.

You grant us a limited license to process that data for the sole purpose of providing the service. For details on how we handle personal information, see our Privacy Policy.

For White-Label plans, CLBY builds and publishes a branded version of the mobile app on your behalf. You are responsible for providing your logo, brand assets, and any content that will appear under your name.

Store listings are subject to Apple and Google review policies, which are outside our control. We do our best to get approvals quickly, but cannot guarantee timelines.

CLBY integrates with third-party services such as payment processors, messaging providers, and cloud infrastructure. Their terms apply to the services they provide. We are not responsible for outages or changes on their side, but we will work quickly to maintain uptime and find alternatives where needed.

The CLBY name, logo, software, and documentation are our intellectual property. You get a non-exclusive, non-transferable license to use them while your subscription is active.

The branded apps we build for you remain part of the CLBY platform. They are not custom software that you own outright. If you leave CLBY, the app is retired from the stores.

You can cancel anytime by contacting us. Cancellation takes effect at the end of the current billing period, and no refunds are issued for partial months or unused time. Annual plans are non-refundable.

On cancellation, you can export your data within 90 days. After that, we delete it.

We may suspend or terminate your account if you breach these Terms, don't pay, or use the service in a way that harms other users or our systems. For serious violations we may act immediately; for less serious issues we will reach out first.

We try hard to keep CLBY reliable, but the service is provided on an "as-is" and "as-available" basis. We do not guarantee that it will be uninterrupted, error-free, or perfectly secure.

To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, CLBY's total liability for any claim arising out of these Terms is limited to the amount you paid us in the 12 months before the claim.

We are not liable for indirect, incidental, or consequential damages: lost profits, missed members, damaged reputation, and the like.

These Terms are governed by the laws of the Arab Republic of Egypt. Disputes will be resolved in the competent courts of Cairo, unless required otherwise by local consumer protection law.

We may update these Terms from time to time. For material changes, we will notify active customers at least 30 days before they take effect. Continued use of the service after the update means you accept the new Terms.

Questions about these Terms? WhatsApp us at +20 102 782 3660.